Communication is something we could all work on. It’s essential to our relationships, and our overall levels of happiness. As soon as we’re old enough, we’re taught to share and talk things through. In fact, much of our school lives focus on communication.
And, that doesn’t change in the workplace. In fact, many companies rely on teamwork. As such, communication becomes even more crucial. And, as the boss, most of the responsibility here falls on you. If you can’t communicate efficiently, how can you expect your staff to? It’s crucial you set the right example to open communications from the off.
Of course, getting started with excellent communication is far from easy. Why else would so many of us struggle with it? To help you along, we’re going to look at the three main communicative aspects you should focus on.
First should be literal communication. As in, how are you going to talk to staff? This may seem basic, but it’s essential. If you have a large office, walking from one side to the other isn’t practical. But, phone lines are expensive and can be unreliable. Not to mention that they’re open to breaches. Which isn’t what you want when communicating sensitive information. Instead, consider a VoIP PBX solution like those offered by https://www.bcainc.com/. This is a private connection which uses internet connections instead of phone lines. What’s more, you can use such solutions to communicate with staff remotely. You may also want to consider how you pass down jobs. You could either delegate tasks in a morning meeting or upload them to staff computers. Consider which would work best, and put a plan in place.
It also falls to you to help staff communicate their way through disagreements. There are, inevitably, going to be a few along the way. But, proper communication can help everyone move forward and find a middle ground they can work with. If you notice staff disagreements, bring the perpetrators together. Get them to talk things out while you’re present. They’re likely to keep calm with the boss around. As such, they’ll be in the best position to find a solution to whatever it is they disagree about. Brainstorming sessions are always a fantastic option here. They give everyone a say and also help to develop the best ideas. And, you guessed it, they focus on communication.
Bear in mind that you also have an emotional responsibility to your employees. If you notice someone isn’t themselves or seems to be struggling, it’s essential to address the matter. This can be difficult, so you may want to refer to guides like this one on entrepreneur.com, which can help you recognize and address problems. Make sure, too, that your staff know they can come to you with emotional issues. Leave your door open, and listen to what your team tell you, even if you don’t think it’s relevant to your business. These people are in your care, so care for them.
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