There is no business without IT, but more importantly, there is no sustainable business without reliable IT solutions. Indeed, IT is at the core of your everyday processes, helping you to organize your workload, manage customer demands, handle transactions, and maintain your communication activities. You wouldn’t picture an office without a computer or a laptop. But while we can’t imagine working without direct access to technology, we sometimes struggle to make the most of our IT solutions. Indeed, when IT doesn’t work, businesses are left without any further option to carry out with their day-to-day jobs. More to the point, poor IT system can have dramatic consequences on your company. Here’s why you don’t want bad IT:
It affects your business rep
Your IT is the bridge that connects you to your audience. In the age of DIY digital businesses, you can’t afford to neglect your IT solutions. Indeed, poor setup or lack of setup plans can not only cause delays, but it can also hinder your customer relationship. Your customers want to be able to visit your website and interact with your brand without hitting the unpleasant 404 or 500 error page, for instance. Additionally, another setup issue could occur for self-made sites when the contact form isn’t correctly linked to a mailbox. As a result, your business doesn’t appear professional.
It slows you down
Things break. Even with the best of care, your IT system might fail to update properly or hit unexpected roadblocks. However, without dedicated IT consultancy services, you might find your team struggling to get past issues. Indeed, IT downtime is unpleasant. But with professional troubleshooting and monitoring, you can avoid issues – or get them fixed rapidly. Getting in touch with an IT specialist and making an emergency repair appointment could cost you precious time when you don’t have a dedicated team.
It costs you money
How much does IT downtime cost you? According to Gartner, the average cost ranks at around $5,600 per minute. However, the majority of companies report that one hour of downtime can cost a whopping $100,000 or more. For global companies, however, the cost of one hour is measured in millions. Ultimately, downtime means failure to process transactions, inability to carry on projects and meet deadlines, and potential loss of customers who turned to a competitor for their needs. The real question is: how much money can you afford to lose?
It costs you your team
Finally, your team gets frustrated. Nobody wants to get ready for work just to be met with the blue screen of a failed update, or to be stuck offline all day. Gradually, the frustration can feed their job dissatisfaction. Indeed, your employees don’t want to feel stressed out to meet tight deadlines as a result of your IT problems. Additionally, they don’t want to waste their time trying to maneuver their tasks around IT obstacles. In the long term, if IT disrupts their work, they’re likely to look elsewhere for a new employer.
IT breaks, and it’s unavoidable. Not everything works all the time. But being able to rely on a professional team for support can ensure that your downtime won’t have any lasting, negative effect on your company.
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