Outsourced Help For Small Businesses

If you’re a small business owner, then you know you have to wear a lot of hats to keep business running. Whether you’re working from your spare bedroom or an office, you can easily end up putting all your time into managing tasks like admin, and be left with almost no time left to actually run your business. To free up some time for more important jobs, you can outsource some tasks to a third party vendor. But which tasks should you outsource?

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Reception

Hire a virtual receptionist to answer your phones from a remote location. They could also take on tasks like taking messages, managing your schedule, checking emails, and more. 

Some virtual receptionists can also offer a live chat option so you have another option to respond to contact from customers, which makes sure customers are greeted by a professional receptionist. These services are often offered by freelancers and can be very affordable. 

Managed IT Services

There are lots of companies that offer Managed IT Services. You can run your IT yourself, but this means paying for a staff member, while your business and budget are still small, who won’t have much to do at first. Outsourcing means you can get the help you need when you need it and avoid paying for someone who you don’t need full-time. 

Graphic Design

Graphic design can be used to help your marketing campaigns look more professional. Many skilled graphic designers work freelance, so you can outsource this to get great skills without paying a full-time salary for them. There are lots of lists of designers online where you can find the right person to take on work for you. 

Bookkeeping

Bookkeeping and other accounting are some of the most common tasks for new businesses to outsource. It’s important to get your accounts right, and if you’re not an accountant yourself, keeping your books straight can be difficult. 

Look for a company that can also get your tax return ready for you so tax season is much less stressful. 

Web Design

Your website is one of the first impressions potential customers will get of your business, so it is very essential that it is designed to be functional, on-brand, and easy to use. You need to have a website that is responsive so it will be usable on mobile devices, in order to drive more conversions. 

If you aren’t sure where to start, you can outsource web design to agencies or freelancers to make sure you have a website that impresses. 

Customer Support

If you don’t have the time to effectively handle your customer service needs, then you can outsource to make sure this is still being handled by someone who knows what they’re doing. Proper customer support services are very important if you want to have loyal customers and drive conversions. 

You can hire a freelancer to manage this, but an agency or other professional company is usually a more effective option, as they will have more operators to pick up each call. 

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